Available Positions
Telchemy Sales Engineer
Position Overview
Telchemy is a leading provider of the analytics software used to monitor the performance of real time voice, videoconferencing and video streaming services. Our technology enables service providers to deliver reliable service to their customers, and large enterprises to ensure that employees have reliable connectivity whether they work from home or from the office.
We are looking for a knowledgeable and enthusiastic Sales Engineer to work with new customers, develop solutions to prospective customer problems, and support the sales process.
We are looking for a knowledgeable and enthusiastic Sales Engineer to work with new customers, develop solutions to prospective customer problems, and support the sales process.
Position Responsibilities
- Develop deep technical understanding of Telchemy products and solutions and how they address potential customer needs
- Support Account Managers with technical prospects and customer engagements
- Provide solution descriptions and design documents required to communicate solution compatibility to the customer
- Provide voice of customer feedback to product management team to support identification and development of future portfolio offerings
- Act as a primary technical liaison between the customer and internal sales, service, product, and marketing teams
Technical Requirements
- Advanced level OS skills (Linux/Windows/Mac/Android), including installation, system administration and troubleshooting
- Advanced level web application configuration and analysis (Proxy, SSL, Java)
- Advanced networking skills (TCP/IP, subnetting, VLANs, IPv4/IPv6 routing, firewalls and SSL/IPSec VPNs)
- Scripting experience helpful but not required
- Expertise with virtualization technologies (VMware, Docker, Kubernetes)
- Database experience (Oracle, PostgreSQL)
General Education/Experience/Skills Requirements
- Bachelor's degree - exceptional candidates without a degree will be considered
- Start-up and customer facing experience
- Experience supporting production unified communications platforms and related technologies
- Understanding of unified communications / network architecture / service provider and enterprise environments as well as network planning, optimization and troubleshooting for IP networks and real-time applications
- Customer-centric approach to metrics, performance engineering, planning, optimization and quality
- Experience with large-scale carrier grade / enterprise software solutions
- Understanding of Big Data, Customer Experience Management and Business Intelligence concepts
- Knowledge and understanding of key vendors in network management, unified communications and network infrastructure
- Experience in technical pre-sales and an understanding of the sales process (5+ years)
- A self-motivated, can-do, and proactive attitude with the ability to work independently
- Proven ability to operate effectively in a fast-paced entrepreneurial environment
- Excellent written, oral and interpersonal communication skills
- Ability to clearly convey information and ideas, including executive communication and presentation skills
- English speaking is a must - any additional language is a plus
This is a full time position in our Alpharetta, GA office.
Apply For This PositionReal Time App Development Engineer
Position Overview
Telchemy is a leading provider of real time analytics technology. We are looking for a keen, interested Software Engineer to join our Real Time Applications/ Analytics App development team. This team develops both high performance core network analytics systems and large scale deployable agents for the remote worker / work-from-home market. This is a great opportunity to develop leading edge analytics apps that work across Android, Windows, Linux, iOS and macOS.
Position Responsibilities
- Develop C/C++ multithreaded applications that do real time analysis of applications traffic and active testing across mobile and wired networks
- Develop Preferences/ Tray/ Control Panel apps to provide user feedback and control
- Ensure cross platform operation for mobile and desktop platforms
Required Experience & Qualifications
- Degree in CS
- 3+ years experience developing software in C/C++
- 2+ years experience with system programming in Linux or similar OS
- 2+ years experience with multi-threaded programming and Sockets
- 1+ years experience developing software in Java
- Experience with common version control, compile and debug tools
This is a full time position in our Alpharetta, GA office.
Apply For This PositionTelchemy has no other job openings at this time. As positions become available, they will be posted here. Telchemy holds résumés for 12 months and regularly reviews them when filling positions, so please feel free to send us your résumé for future consideration.
Note to Agencies and Recruiters:
Résumés received by Telchemy Incorporated from search firms or other recruiters are considered unsolicited and will be retained, used or deleted, in each case without obligation to any party, by Telchemy Incorporated unless a written contractual obligation exists between Telchemy Incorporated and the search firm or other recruiters.